• Verify that you’re connected to the internet, then open TaxSlayer in your browser.
    • The same URL is the starting point for preparing or amending both current year and prior year returns: vita.taxslayerpro.com/ProAvalon/Login/
    • Returns prepared for training purposes are done in the Practice Lab, which is at a different URL, and has different usernames and passwords
  • If logging into TaxSlayer from a new computer (one from which you have not logged in to TaxSlayer before), or from a new browser, then after you type your username and password, TaxSlayer displays the Verify Account page.
    • You need to select a delivery option to get a security code for logging in.
      • Your LC should have set up these for your username: a cell phone number and/or email address.
      • TaxSlayer sends an email or a text message, depending on what you specify; you must enter the code from the email or text to confirm your identity. (Tip:  texts are generally faster than email.)
    • Tip: If your site has Quality Reviewers use the preparer’s computer, and the preparer logs off and the reviewer logs on as part of this process, then each person doing reviews might want to log into each computer where they are likely to do a review, before the site is active for the day, to avoid having to do multi-factor authentication during the day.
    • You may need to repeat multi-factor authentication (MFA) each day, or if you log in after clearing browser cookies; you should set your browser to automatically clear cookies at exit. 
  • If you forget your password, you must go through MFA to reset it.
  • When you create a new password, your password must be at least eight characters long and contain at least one special character - !@*& and so on.  A minimum of ten characters is recommended as more secure.
    • Passwords are case-sensitive; usernames are not.
    • Passwords expire after 90 days.
  • Note: After 12 minutes of inactivity within a return, TaxSlayer displays a pop-up warning. TaxSlayer logs you out after 15 minutes of inactivity.

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